Attitude and Satisfaction of the Users of National Diary Research Institute (NDRI) Library, Karnal

a study

Abstract

This paper investigated the attitude and satisfaction of users regarding information resources and services of NDRI library, Karnal. A structured questionnaire was used for data collection. This study found that 76.62% of the respondents were satisfied with books, followed by 74.03% with electronic theses & dissertations and circulation services. The majority of respondents have a positive attitude towards the various facilities offered by the NDRI library. Further, a significant number of respondents faced problems such as lack of guidance and training, slow internet speed and unavailability of full-text documents. This study made some recommendations such as improving internet speed and accessibility will support more comprehensive research efforts, ultimately contributing to improved academic outcomes for the NDRI library users.