Awareness and Use of Reference Management Software among the Research Scholars of School of Information Science and Technology in BBAU, Lucknow

A COMPARATIVE STUDY

Abstract

This paper includes the study of awareness and use of Reference Management  Software among the School of Information Science and Technology (SIST), one of Babasaheb Bhimrao Ambedkar University (BBAU), Lucknow. SIST comprises three departments, i.e. Department of Information Technology (DIT), the Department of Computer Science (DCS), and the Department of Library and Information Science (DLIS). In this study, the Google Form of the questionnaire was used and mailed for data collection. This study explains that 92.5% of respondents are from DLIS, 92.3% are from DIT, and 75% are from DCS using RMS tools. At the same
time, all three departments are somehow and more aware of all the software covered in this study, but Mendeley is the most popular software among all. This study also highlights that 82.6% of respondents show interest in using Free/Open-source software. This study also covers that 100% of DCS and 88% of respondents of DLIS also have faced the barrier of insufficient training, and 91.7% of DIT have a lack of citation knowledge.